How Forney achieved 100% participation in their employee review process

Forney has maintained its position as a leader in power plant and large industrial systems for more than 90 years by designing and manufacturing the most innovative lines of combustion equipment. Headquartered in Dallas, Texas, and managing operations from Mexico to Shanghai, Forney's network of offices and sales representatives serve the global market for Combustion Products and Systems. With a global team, Forney needed to find a way to bring visibility to their strategic objectives across all functions and create team alignment through targeted performance discussions.

An inflexible HRIS didn't suit their needs

Forney was using the performance management tool included with their existing HRIS that was impossible to customize. The system didn't give employees visibility of the company goals, and managers were required to answer a fixed set of review questions that didn't feel relevant to their business. Team members found the system difficult to use and didn't see the value in completing their reviews as it felt like the process didn't help their own personal development.

Customized reviews with PeopleGoal

Forney's HR Director reached out to PeopleGoal for a consultation along with five other suppliers. PeopleGoal stood out with our complete follow up on each issue Forney had with their process design, and the professional representation they received. Using PeopleGoal, Dee and the team were able to build a completely custom review process that suited both the employees' development and the managers' assessments.

Amazing response from employees

Forney's staff love the user friendly review form and the result has 100% participation in the company's year-end reviews - across three review cycles now! Forney included the SMART goals and 360 feedback modules to support the reviews, which brought a much-needed depth to the employee/manager conversations. At their staff's request, Forney added development plans to further round out the continuous performance management process. An added bonus is the visual org chart and staff directory that's essential for any business operating in multiple locations.